0125 639 8008
Showroom open Mon-Fri 9am-5pm Feefo Reviews - Average 98% (354 reviews)
Date
Score
Customer Comment
Our Response
25-Apr-2018
Service:
The loungers are great to look at and of an extremely high quality. Everyone at Chic Teak has been very helpful including the gentleman who delivered them.
It was great to receive a call checking that we were happy with the loungers once they had arrived.
24-Apr-2018
Service:
Product:
From the first phone call through to delivery, Chic Teak could not have been more helpful and accommodating. We bought back in the autumn, they stored free of charge until the spring, did not require a deposit and delivered to suit us - by a very cheery man.
24-Apr-2018
Service:
Product:
Good communication and Delivary assistance
20-Apr-2018
Service:
Day of delivery was agreed but they were a bit casual about actual time of delivery especially as they insisted I would have to have someone here to assist the driver unload and I am disabled , live alone , and can’t help .
20-Apr-2018
Service:
Couldn't have been more helpful. Plus a wonderful and well crafted product
09-Apr-2018
Service:
Product:
This is our first purchase from Chic Teak. The customer service has been excellent.
05-Apr-2018
Service:
Product:
Good prompt service, good product, speedy delivery, polite employees
Thank you for your feedback. We are glad you found our service and the quality of your new teak coffee table is to your satisfaction. Thank you again for your custom.
30-Mar-2018
Service:
Product:
Excellent service from start to finish of my order. Julie was very attentive and kept me updated. I ordered a memorial bench for my father. The wording and photos proved to be difficult but Julie and the rest of the team made it happen. It was perfect in every way.
Wouldn’t hesitate to recommend...
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Excellent service from start to finish of my order. Julie was very attentive and kept me updated. I ordered a memorial bench for my father. The wording and photos proved to be difficult but Julie and the rest of the team made it happen. It was perfect in every way.
Wouldn’t hesitate to recommend Chic Teak.
We appreciate you taking the time to leave your feedback and thank you for your kind words, which we will pass to Julie and the team. We are very glad you are happy with your teak memorial...
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We appreciate you taking the time to leave your feedback and thank you for your kind words, which we will pass to Julie and the team. We are very glad you are happy with your teak memorial bench. Thank you again for your custom.
30-Mar-2018
Service:
Service by Chic Teak in ordering and the product are/were great.... but delivery was a complete mess
Thank you for your feedback which we appreciate. We apologise sincerely for the delivery delay you experienced. As our own delivery service was at full capacity at the time, we arranged for your bench to be delivered by a courier. Unfortunately they delivered the containing pallet to the wrong internal...
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Thank you for your feedback which we appreciate. We apologise sincerely for the delivery delay you experienced. As our own delivery service was at full capacity at the time, we arranged for your bench to be delivered by a courier. Unfortunately they delivered the containing pallet to the wrong internal main depot which meant the final leg of the delivery was delayed. We are glad you find the product to your satisfaction and thank you for your high rating. We are sorry again that the delivery was delayed. Thank you for your custom.
28-Mar-2018
Service:
Product:
Extremely well built product that I expect to last for many years. Sound advice on the care of the product. Flexible delivery rather than just anytime on x day. Great comms
Thank you for your feedback and kind words. We are very glad you are happy with your Riverbank Memorial/Commemorative Teak Bench. Thank you for your custom.
09-Mar-2018
Service:
Friendly staff, prompt delivery and sorted out parasol problems with no fuss. Prices competitive and an excellent showroom which can be viewed all year round.
Thank you for your feedback. We are glad that the parasol issue was resolved to your satisfaction and thank you for your custom. We look forward to an opportunity to welcome you again to Southwood Farm.
04-Mar-2018
Service:
Product:
Excellent advice on the phone and perfect delivery
Your feedback is much appreciated and thank you for your kind words. We are pleased you found our service and the quality of our teak square garden planters met your expectations. Thank you again for your custom.
28-Feb-2018
Service:
We have bought three benches from Chic Teak. The office staff are delightful, Marek the delivery man is a real diamond and the quality of the benches is very good and reasonably priced.
Thank you for your feedback and high rating of Chic Teak! we shall pass your kind comments to Marek thank you. We are glad you are happy with your most recent bench purchase. Thank you again for your continued custom.
25-Feb-2018
Service:
Very satisfied with the sales service and prompt delivery.
Thank you for your feedback and your high rating. Thank you again for your custom.
07-Feb-2018
Service:
Product:
Excellent advice and service
Thank you for your feedback and kind words. We are very glad you are happy with your recent solid teak tree bench purchase and that you found our advice and service met your expectations. thank...
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Thank you for your feedback and kind words. We are very glad you are happy with your recent solid teak tree bench purchase and that you found our advice and service met your expectations. thank you again for your custom.
06-Feb-2018
Service:
Did what they said
We appreciate you taking the time to offer your feedback and your high rating. Thank you for your custom.
30-Jan-2018
Service:
Product:
Their customer service is excellent.
They called me before the delivery to confirm the time that suited me.
The product it self is of very good quality.
20-Jan-2018
Service:
Product:
Service very efficient, product excellent.
We are very glad you are happy with your Riverbank Commemorative / Memorial Bench. We look forward to seeing your photograph in due course! Thank you again for your custom
19-Jan-2018
Service:
Product:
Excellent quality product and delivered in a timely fashion. The purchase was a surprise Christmas present for my wife. The only unfortunate thing was a follow-up courtesy call from the company (still pre-Christmas) where my wife answered the telephone. The caller, whilst asking to speak to me personally,...
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Excellent quality product and delivered in a timely fashion. The purchase was a surprise Christmas present for my wife. The only unfortunate thing was a follow-up courtesy call from the company (still pre-Christmas) where my wife answered the telephone. The caller, whilst asking to speak to me personally, proceeded to announce the name of the company and the actual product hence negating the surprise element. No great harm done, but with future purchases I will need to use my mobile number as a means of contact.
We appreciate your positive feedback. We are sorry we inadvertently spoiled the Chrismas surprise but glad you are happy with your traditional solid teak wheeled steamer with cushion. Thank you...
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We appreciate your positive feedback. We are sorry we inadvertently spoiled the Chrismas surprise but glad you are happy with your traditional solid teak wheeled steamer with cushion. Thank you again for your custom.
11-Jan-2018
Service:
Product:
An extensive range of good quality furniture with a good range of fabric colours, The staff were very knowledgeable and were very accommodating. We will be very happy to use them again and we have been happy in recommending them.
Mr & Mrs Evangelou
Thank you for taking the time to offer your feedback and thank you for your kind words. We are glad you are pleased with your substantial order of teak outdoor furniture and that you found the quality of our teak furniture and our service to your satisfaction/ Thank you again for your custom.
Read more reviews on Feefo
We pride ourselves on having one of the largest ranges of stocked teak garden furniture in the UK. However, in the unlikely event that you cannot find what you're looking for, please contact us and our friendly support team will help you.
We have a comprehensive bespoke service, in which we can produce almost anything in teak that you may require. No job is too large or too small. You may need a non standard sized teak tree bench for an unusual sized tree or perhaps you have a need for a set of planters for a garden design you have planned. Whatever it is we can help.
We can build almost any request. All products are carefully made by craftsmen using modern and traditional techniques and shipped directly to us from our supplier factories.
Please get in touch either using the contact form or ring us on 01256 398008 for more details on our services, advice or consultation. If you prefer why not visit our large teak furniture showroom in the countryside where you can experience our beautiful teak furniture first hand and we are on hand to offer you expert advice.
For large gardens or public school garden areas, Chic Teak retail a selection of robust and sturdy teak dining sets, loungers and unique tree benches, which are ideal for making the most of a wide open space. Versatile and bold, this classic teak garden furniture will add a sense of elegance to any garden or park.
For smaller alternatives or more humbly-sized outdoor areas, our range of teak patio furniture, such as foldaway bistro tables and stacking chairs, are perfect for creatinga last minute elegant dining or leisure set-up for visitors to enjoy.
Here at Chic Teak you will find a range of different styles and sizes of teak garden furniture and decorative items. Whether you are keen to make your garden a more inviting space by incorporating some teak planters or are more interested in creating a designated dining area, our selection of wooden garden furniture will surpass your quality expectations.
Teak garden furniture is so versatile that it can not only brighten up a private homeowner's garden but it can also be used in public places, such as colleges, schools and even churchyards to serve as decorative seating solutions, memorials or simply more attractive alternatives to traditional plastic planting pots.
We have also designed some of our teak garden furniture to be used for more specific purposes, such as our refined bar stools and table collections suitable for indoor use, or even for use as patio furniture. Whether you need quality pieces for a restaurant or to give a private garden a unique twist, this wooden garden furniture is perfect for all occasions.
Our outdoor furniture has already been used in a wide range of public and private locations, and is the perfect addition to make any outdoor space appear more welcoming and attractive, or even to serve as a long-lasting memorial for a loved one.
Teak is a material renowned for being used to create outdoor furniture, simply due to the durability and endurance it offers when pitted against the annual elements.
Incredibly resistant to termite attacks, with tried-and-tested reliability and a timelessly elegant style, teak is often used to make doors, window frames, columns, beams and wooden garden furniture, as its distinguished endurance properties have consistently proven to make it a material that can last for decades – if treated with due care and consideration.
It is for these reasons that Chic Teak has chosen to retail all manner of teak patio furniture, teak dining tables and chairs, decorative benches, garden loungers, planters and many other types of wooden garden furniture, as we believe that teak is one of the most attractive, sustainable and robust materials to use for such purposes.
In addition to our SVLK certification (Timber Legality Assurance System) we also have attained our FSC (Forest Stewardship Council) certified collection of luxury teak furniture. Launched at RHS Chelsea Flower Show our brand new range features many new items. FSC is the only timber certification scheme endorsed by environmental charities including WWF, Greenpeace and The Woodland Trust.
SVLK Certification & Government Controlled Plantations
All of our solid teak garden benches are ethically sourced from state-owned forestry firm Perum Perhutani, which is a Government controlled teak plantation in Indonesia. They ensure that the teak stock is well managed and serve to alleviate the stress on the world's tropical forests while offering a source of eco-friendly timber.
You may have noticed the SVLK certification logo on our home page. This is important as at Chic Teak we only deal with manufacturers that respect responsible logging in Indonesia and have obtained this highly valued SVLK Certification.
Launched in 2009, The Ministry of Forestry certification is only given to those manufacturers who abide by specific environmental requirements and source their wood from plantations that are managed by the Indonesian government. With this certification, the wood is confirmed as legally sourced and is able to be traded internationally.
As a responsible importer, Chic Teak only trades with certified manufacturers who actively support the ethical practices that the Indonesian government is introducing aross the country. With Chic Teak wood products you can rest assured all of our beautiful heartwood grade A teak furniture is responsibly sourced and manufactured with the utmost care. We guarantee our products for 10 years.
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